US American Express Work From Home ( Customer Care Professional )
Company Name: American Express
Post Name: Customer Care Professional
Salary: $20 To $30/Hour
Employment Type: Full Time
Qualification: Graduate
Experience: 1 Years
Language: English
Location: New York, USA
US American Express Work From Home ( Customer Care Professional )
Full Job Description
As A Brand In Light Of Surpassing Everybody’s Assumptions To Give The Best Client Experience, It Is Head To Have The Most Fantastic Accomplices. As The Substance Of The Association, You Can Make Positive Collaborations With Our Clients Reliably From Sorting Out An Uncommon Travel Or Lifestyle Experience To Helping Them With Their Normal Prerequisites. Additionally, You Can Foster Your Capacities Through Industry-Driving Readiness And Advancing Preparation, All While Acknowledging What It Means For Relentlessly Set The Standard For First Class, Client First Help. Find Your Put In Help On #Teamamex.
Work And Commitments:
Critical, Compensating Work Performed With Genuineness.
Here’s Just Some Of What You’ll Really Do In This Work:
- Convey Top Notch Client Support, While Noting Client Demands And Worries Through Various Channels (Calls, Visit, Convenient Illuminating)
- Build Huge Relationship With Our Clients Through A Consultative Technique, Sorting Out Their Current And Future Necessities, Giving First Contact Objective And Organizing A Positive Outcome For The Client And American Express
- Work On Our Clients’ Understanding By Perceiving Opportunities To Offer Things Considering Our Cardmembers’ Necessities
- Meet And Outperform Quality Goals, Consistence Rules And Productivity Targets
- Investigate PC Systems And Applications To Help Our Clients, And Engage Them To Make The Most Of Our On The Web And Compact Stages
- Document Key Information, For Instance, Portion Nuances, Clients Change Of Nuances, Change Of Address And Travel Alerts
- Re-Center Around And Conform To A Reliably Changing Environment\
US American Express Work From Home ( Customer Care Professional )
Leaned Toward Capacities:
Exceptional Employment Adventure Shaped By Your Capacity And Interest
- Show Individual Significance By Remaining Positive In Difficult Situations
- Show An Energy To Serve By Conveying Striking Assistance In Every Joint Effort With Our Clients
- The Limit And Solidarity To Work In A Fast And Dynamic Environment As Well As Perform Different Errands, Using Various Systems And Electronic Gadgets To Help Our Clients
- Strong Social, Correspondence, Verbal And Created Capacities
- Conclusiveness To Manage Problematic Conversations
- Awesome Trade, Affecting And Virtuoso Capacities
- Fundamental, Consistent And Earth Shattering With Decisive Abilities To Reason, And Strong Trustworthiness
- Conviction To Work In A Virtual Environment
US American Express Work From Home ( Customer Care Professional )
Leaned Toward Capacities:
- Should Have Least 1 Year Material CSAT/NPS Experience. Should Have Essentially A Drawn Out Season Of Voice Account Knowledge From The Most Recent Association Joined (U.S. Client Support)
- Premium Client Care Understanding (In A Perfect World In BFSI, Extra Charging Experience Similarly Strong) Or Possibly Bargains Knowledge Excitedly For Building Client Commitment Through Great Tuning In And Relationship Building
- Bargains Knowledge (Worth Age/Consultative Selling)
- Productive In Past Work (Predominant Specialist)
- Most Likely Been Assessed On Client VOC (Voice Of Client) And AHT (Typical Dealing With Time) From The Most Recent Association Joined
- Long Term Confirmation, Accomplice Degree And School Understudies Could Apply
US American Express Work From Home ( Customer Care Professional )
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
US American Express Work From Home ( Customer Care Professional )
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
US American Express Work From Home ( Customer Care Professional )
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
US American Express Work From Home ( Customer Care Professional )
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.
:: Safety in USA : If you live in America then you can say that you are one of those peoples in the world, which is the safest in this planet.
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
US American Express Work From Home ( Customer Care Professional )
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
US American Express Work From Home ( Customer Care Professional )
How to apply:
-
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
US American Express Work From Home ( Customer Care Professional )
