Skechers Work From Home Jobs – US
Company Name: Skechers
Post Name: E-Comm Customer Care Rep.
Salary: $20 To $30/Hour
Employment Type: Full Time
Qualification: Graduate
Experience: 3 Years
Language: English
Location: Nevada, USA
Skechers Work From Home Jobs – US
Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Skechers Work From Home Jobs – US
Job Description
Pay is $18 an hour must be available to work any schedule
This is an onsite position only
- Assist with customer inquiries received via phone, email, live chat, mail and social media in a high-volume contact center.
- Ensure a quality experience by providing friendly, professional service.
- Efficiently and effectively utilize multiple Customer Service tools and systems, and web technologies to resolve issues on customer’s behalf.
- Monitor order and return flow.
- Process credits and exchanges for returns to SKECHERS.com.
- Assist customers with their SKECHERS Elite membership accounts.
- Collaborate with SKECHERS Store Managers and District Managers to resolve consumer concerns in-store. Skechers Work From Home Jobs – US
- Research and troubleshoot technical issues as needed.
- Provide regular feedback to management team regarding incoming customer contacts and provide recommendations on how to improve moving forward.
- Excellent oral and written communication skills.
- Excellent organizational and time management skills
- Familiarity with a CRM system
- Experience with Microsoft Office products including Word, Outlook, Excel and PowerPoint.
Qualifications
- Prior customer service/consumer affairs experience, preferably working directly with consumers in a medium or high-volume contact center environment.
- Ability to manage multiple priorities. Skechers Work From Home Jobs – US
- Retail management experience would also be considered.
Additional Information
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.