Rockwell Field Support Engineer Job US

The Field Support Engineer provides customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.

Responsibilities:

• Responsible for effectively providing services to support the installation, start-up, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems.
• Provides customer support through the performance of installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Rockwell Field Support Engineer Job US
• The operational implementation of preventive and corrective maintenance.
• Projects (upgrades, renovations and startup of new drives).
• Manage Industrial cleaning in close collaboration with subcontractors.
• Consultation regarding the application of products, technologies, manufacturing processes and industry-specific applications
• Project and site management support including management of project activities such as scheduling, budgeting and human resources to ensure that the project meets the customers and Rockwell’s expectations.
• Identification and correction of hardware failures, firmware problems and programming deficiencies, as well as the implementation of hardware/firmware updates and upgrades.
• Instruction/training of customers on proper use, operation and maintenance of Rockwell Products. Rockwell Field Support Engineer Job US
• Development, implementation and execution of predictive and preventive maintenance programs.
• Participate in a standby rotation, and therefore a flexible attitude towards out of hours and weekend working is essential.
• Travel to customer sites from the service engineer’s field office location or home office will also be required. Rockwell Field Support Engineer Job US

Basic qualifications

• Bachelor’s degree in an Engineering discipline (e.g. Electromechanics, Automation, Electronics, etc.).
• Experience with site support, controls engineering or automation platforms
• A broad technical interest (e.g. Automation, Drive Technologies, Motion Control).
• Knowledge of Automation software portfolio
• Knowledge of drive techniques and low & medium voltage.
• Problem-solving and analytical skills, the ambition and ability to work independently, have strong communication skills, and excellent conflict resolution skills.
• Required languages: French and English.
• Valid driver’s license Rockwell Field Support Engineer Job US

Preferred qualifications

• Experience in a position of Field Service Engineer or in a technical-commercial environment
• PLC software development skills
• Application knowledge
• Drives start-up and troubleshooting
• HMI software development
• Ethernet network experience
• RA software experience: FTViewME, Logix5000, Drive tools

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Some Common Interview Question You Could Be Asked

1. Tell me about yourself or describe yourself or give your introduction?
2. Why are you leaving your current company?
3. How will you take our company ahead from here with the help of your work?
4. Are you comfortable with our company working timing?
5. Why should we hire you for this position?
6. How much do you expect as a salary?

Answers should be given below.

1. Introduction:
2. My name is ‘NAME’,
3. I have done ‘QUALIFICATION’,
4. I am from ‘Location’,
5. Currently I am working in ‘Company Name’ “Ignore if fresher”
6. My current position is ‘Position Name’ “Ignore if fresher”
7. I am working on ‘Project Name’ “Ignore if fresher”
8. Why are you leaving your current company?

Answer: There are some reasons for leaving my company

1. The main reason is salary. I am not getting that much what I deserve.
2. Environment: not as much as good to learn new things.
3. Seniors are not so supportive.

Why USA is a Good Place to Work on for Foreigners

:: Money (Most Important Reason):

As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.