eBay Ground Service Agent Jobs US
Company Name: eBay
Post Name: Customer Service Specialist
Salary: $20 To $30/Hour
Employment Type: Full Time
Qualification: Graduate
Experience: 3 Years
Language: English
Location: Nevada, USA
eBay Ground Service Agent Jobs US
Obligations
- Handle everyday receptive issues with clients email and talk channel.
- Effort could be telephone. eBay Ground Service Agent Jobs US
- Finish doled out jobs and obligations in a convenient and productive way
- Work together with other colleagues to accomplish business objectives and add to drives to assist with further developing group execution and cycles.
- Meet and surpass the time required to circle back and nature of conveyance according to the predetermined objective, have an eye for subtleties.
- Function according to characterized cycles and SLA – viewpoint issue process.
- Go about as a believed counsel to dealers and record directors on imperfection survey/expulsion, eMBG case survey/unloading, specialized issues, item issues, and principles and strategy related issues that can hamper deals development.
- Resolve issues for shippers of any eBay explicit hindrance to development and deals (counting deformity surveys/expulsion, eMBG case audit/activity, specialized issues, norms and strategy related issues)
- Mentor vendors so that issues and strategies don’t block their business in future and assist them with fostering a proactive way to deal with evasion (rather than goal sometime later). Counting reception of eBay apparatuses or potentially standard cycles
- Cooperate with interior accomplices, counselors, strategy creators and specialized groups to help with fast goal. eBay Ground Service Agent Jobs US
- Lay out a confiding in connection among eBay and the client while keeping an elevated degree of detail and precision.
- Share opportune discoveries with the Record Administrator and key partner.
- Share learning with group in day to day clusters for energizing/remarkable issue/question worked.
- Be sympathetic to client concerns and show a genuine craving to present with possession through to goal. eBay Ground Service Agent Jobs US
- On occasion, use exchange and impact to advocate for eBay and additionally the client.
- Sum up and give client input to the board.
- Direct Effort exercises (outbound telephone or potentially email) including however not restricted to – Effort to clients with item/strategy data/schooling/rollout-Effort to clients to drive manageable business development for great venders and assist with keeping a sound top dealer local area. For example mentor clients concerning arrangements that might hinder progress for them or result in offering limitation, backing to address posting that are in infringement, share best practices to keep away from infringement and so on.
- Giving heightening and muddled cases.
- Recognize process holes and offer experiences/process improvement which is useful for vender/purchaser. eBay Ground Service Agent Jobs US
- Research data utilizing accessible assets to fulfill client requests. Guarantee high goal %, self and be advocate inside the group to meet business objectives.
Capability and Abilities required: –
- Graduation is Compulsory
- Exhibit solid examining and critical thinking abilities.
- Gifted in performing multiple tasks, including the capacity to be adaptable and adjust to changes rapidly.
- Master information on MS Office particularly PPT and Succeed.
- Information translation and Quality knowledge understanding is an additional benefit to prevail in this job. eBay Ground Service Agent Jobs US
- Capacity to function admirably in a group climate and team up successfully with others.
- Brilliant using time, areas of strength for effectively and relational abilities.
- Self-starter with an uplifting outlook.
- Capacity to continuously stay proficient.
- High on responsibility to give E2E answer for client.
- 5+ long periods of involvement with client support/online business/taking care of email or talk administrations.
- Experience in dealing with client protests is a benefit.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.