Company Name: Global Payments

Post Name: Sales Analyst

Salary: $20 To $30/Hour

Employment Type: Full Time

Qualification: Graduate

Experience: 3 Years

Language: English

Location: Nevada, USA

Global Payments Sales Analyst Remote Jobs US

Description

We are seeking a Sales Analyst , to join our Active Network team!

As our Sales Analyst, you will work directly with Sales on one or more of the following: support sales efforts including collateral development, research, and follow-up. Provides tactical support to Sales on phases of the sales cycle including deal closure, quote preparation, opportunity management, and/or contracts. Serves as a liaison to develop combined sales administration approach with sales and oher partners (vendors) involved in the sales process. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management. Global Payments Sales Analyst Remote Jobs US

What Part Will You Play?

• Provides routine support to Sales, during various phases of the sales cycle, to achieve stated revenue and/or market share growth strategies by gathering of data for proposal materials for prospective clients, participating in preliminary call activities, performing prospect research, presentation preparation, compiling of collateral material, and/or meeting preparation/follow-up. Global Payments Sales Analyst Remote Jobs US
• Owns the quote generation and deal closure process from end-to-end
• Begins to contribute to reports and reporting updates related to prospective clients by gathering necessary data as directed.
• Develops a basic knowledge of select applications, modules, and/or systems sold by the supported Sales team. Develops a broad knowledge of the scheduling and payment industry.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor’s Degree
• 2+ years experience with Salesforce
• 2+ Years of project management experience
• Experience running multi-object reports in Salesforce

Preferred Qualifications

• 4+ years experience with Salesforce
• Salesforce Administrator certification
• Expert-level Excel skills
• Previous experience in the SaaS industry

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge – Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Job Complexity – Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
• Supervision – Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
• Industry Knowledge – Expert knowledge of the payment industry
• Decision Maker – Advanced ability to be an effective problem solver and act quickly to resolve issues

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Company Name: Global Payments

Post Name: Quality Analyst

Salary: $20 To $30/Hour

Employment Type: Full Time

Qualification: Graduate

Experience: 3 Years

Language: English

Location: Nevada, USA

Global Payments Remote Quality Analyst Jobs US

Description

Duties and responsibilities

• As part of the responsibilities, the Analysts will manage QA reviews, Complaints, Targeted Training needs, insights, process and training support

QA reviews will be managed through a current QA scorecard process and call listening patterns – analysis will include:

• • Quality scores for Ops
  • Call listening and Email reviews
  • Targeted training needs
  • Training execution
  • Performance insights
• Audits and reviews the accuracy of case processing activities to ensure compliance and consistency with administrative procedures and guidelines
• Develops, produces and distributes audit reports
• Complaints will be handled in a temporary and permanent manner due to growing solution availability Global Payments Remote Quality Analyst Jobs US
  • Short term, the complaints will be input via form and managed manually by the QA Team collecting and reviewing information. Reports will be built based on compliance requirements and reviewed monthly to provide best experience possible
  • Long term solution will involve use of a ticketing system currently in the pipeline which will allow to gather threads and provide comments directly within the tracked communication, allowing access to multiple parties involved in the complaints process. This would be in line with the on-prem requirement.
• Work with internal stakeholders across support, operations and marketing to develop and implement best in class complaints processes
• Facilitate project and process mapping teams effectively to successful completion of specific goals, as needed.
• Support change management at the organizational level.
• Support the development of process metrics scorecards, and reports, to support management of processes and operational performance

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp

Preferred Qualifications

• 2-4 years related work experience

What Are Our Desired Skills and Capabilities?

• Demonstrated experience consistently achieving quality and productivity standards.
• Desired candidate will have specific experience in quality & complaints analytics.
• Knowledge of the payments industry in Ireland is desirable
• Strong project management skills, ability to direct cross-functional processes and teams
• Excellent listening, communication, presentation, problem solving, and time management skills with a record of sound business logic
• Enthusiasm, energy, creativity and drive and Proven self-starter
• Must be proficient in Microsoft office suite (Word/excel etc)

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Company Name: Global Payments

Post Name: Sales and Customer Service Advisor

Salary: $20 To $30/Hour

Employment Type: Full Time

Qualification: Graduate

Experience: 3 Years

Language: English

Location: Nevada, USA

Global Payments Work From Home Jobs US

About the role:

Customers are the most important to us! Therefore, at eService we have created a Customer Cooperation Center, whose task is both to actively sell our products and services, as well as to provide professional service to acquired eService customers. Your daily challenge will be to contact new and existing clients by phone in order to establish or extend cooperation. In this Team, you will gain the ability to conduct effective negotiations and establish, build and maintain relationships and cooperate with clients Global Payments Work From Home Jobs US

Become part of our team where you will: 

• Actively Establish Relationships With New Clients
• Take Care Of Relationships With Customers Who Have Already Trusted Us
• Proactively Investigate The Needs Of Our Clients And Expand Cooperation With Them
• Determine The Reasons For Terminating Cooperation And Attempt To Resume It
• Prepare And Send Sales Documentation To The Client, E.G. Contracts, Annexes, Calculators, Offers Global Payments Work From Home Jobs US
• Respond To Customer E-Mail Inquiries

What you need to achieve success:

• Half A Year Of Experience In Telephone Customer Service
• Knowledge Of Sales And Negotiation Techniques
• Ease Of Communication, Even In Difficult, Crisis Situations
• Ability To Maintain Order In Documentation
• Very Good Knowledge Of Ms Office
• Attitude Towards Achieving Goals

What you will get from us:

• Employment Based On An Employment Contract With The Prospect Of Long-Term Cooperation Global Payments Work From Home Jobs US
• Motivating Bonus System
• Implementation Training In The First Days Of Work, Thanks To Which You Will Get To Know Our Company Better
• Training For Employees: With Us You Will Develop Your Professional And Personal Potential
• Luxmed Private Medical Care For You And Your Family Members (Including Dentistry)
• Access To The Multisport Card
• Possibility Of Joining Group Life Insurance
• Free Learning Of English And German (Online Version)
• Access To A Free And Anonymous Psychological, Financial And Legal Counseling Program

Our people are the key to our success – together we build a stable culture full of diversity and based on safety. Our culture changes with us and the needs of the communities in which we operate. We create a work environment in which we know where we are going and support everyone in learning, developing and achieving success. Global Payments Work From Home Jobs US

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

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Company Name: Global Payments

Post Name: Proposal Writer

Salary: $20 To $30/Hour

Employment Type: Full Time

Qualification: Graduate

Experience: 3 Years

Language: English

Location: Nevada, USA

Global Payments Jobs Full Time Work From Home US

Description

Touch Net/ECSI is looking for a motivated Proposal Writer to join the Sales Operations team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We are searching for a detail-oriented team player who will gather information from technical experts, utilize our existing RFP library for similar questions/answers, draft a written response and submit the RFP and supporting documents to the requesting college/university. The Proposal Writer must be driven, organized, collaborative and have a ‘getting it done and doing it right’ attitude. Global Payments Jobs Full Time Work From Home US

This position will engage with various departments and levels within the TouchNet and ECSI organizations; including Sales, Sales Operations, Business Development, Product, Professional Services, Legal, and Leadership, and will have access to a top-rated RFP collaboration software system. Global Payments Jobs Full Time Work From Home US

Job Duties/Responsibilities:  

In the Proposal Writer position, you will make immediate contributions to the organization. Job duties/responsibilities would include but are not limited to:

• Understand the higher-education market with knowledge of TouchNet and ECSI’s customer & prospect landscape
• Serve as part of the RFP team; taking a lead role in RFPs TouchNet and ECSI will participate in
• Write, revise and edit submissions in a clear concise manner maintaining continuity of style and content
• Understand common questions; crafting detailed responses to become a technical SME within the RFP team
• Ensure all RFP submissions are complete, accurate and meet all deadline expectations
• Update content library within the RFP technology platform to maintain most-refreshed content  Global Payments Jobs Full Time Work From Home US
• Collaborate internally with product SMEs; to learn and gather appropriate responses based on TouchNet and ECSI’s current or upcoming product roadmap
• Communicate timely and effectively to Sales leaders on timeline updates, roadblocks, or outstanding deliverables on RFPs that are in-progress
• Cross-train within RFP Team to develop cross-functional industry  knowledge, experience and insights
• Utilize best practices in daily activities to be organized, efficient and successful
• Be efficient in organizational efforts in regards to daily activities, deadlines and team collaboration Global Payments Jobs Full Time Work From Home US

Education and Qualifications:

• Bachelor’s Degree in communications, business, marketing or a related field
• Strong communication and interpersonal skills to collaborate effectively across various internal functions and internal stakeholders
• Exemplify confidence with a proactive and self-starter attitude to meet or exceed goals
• Possess confidence in written skills for internal and external communications
• Intelligent, motivated and competitive – understands ‘getting it done and doing it right’ daily mentality
• Thrive in a team environment and effectively communicate with all levels of stakeholders
• Work in Lenexa, KS office at least 3 days per week

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

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