Ameren Customer Service Positions US
Company Name: Ameren
Post Name: Representative
Salary: $20 To $30/Hour
Employment Type: Full Time
Qualification: Graduate
Experience: 3 Years
Language: English
Location: Nevada, USA
Ameren Customer Service Positions US
Job Description
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are. Ameren Customer Service Positions US
Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With 49 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.
In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you’re looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team! Ameren Customer Service Positions US
Position Description
The Customer Support Representative will be responsible for handling a high-volume of phone inquiries from R.S. Hughes customers and Outside Sales Reps, regarding pricing, availability, and delivery logistics. This position will manage orders to include order entry, backlog management, and leverage all available resources to meet customer expectations while creating a positive customer experience. Ameren Customer Service Positions US
Making what matters work at RS Hughes takes the passion of every employee around the nation. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. This role is expected to adhere to all company policies and safety protocols.
Key Competencies Required to be Successful as a Customer Support Representative
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests Ameren Customer Service Positions US
- Solve customer problems and find best possible solutions
- Help customers navigate RS Hughes’ website and place orders online
- Handle complaints within established guidelines and initiate appropriate follow-up and response
- Track orders/trace deliveries that customers have not received to determine status of order and expected time arrival
- Assist customers with returned goods; write up returned goods authorizations for returning merchandise Ameren Customer Service Positions US
- Provide knowledgeable answers to questions about products, pricing, and availability
- Respond to shipping inquiries and answer order status questions
- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service
- Proactively communicate in a timely manner with customers about order verification, order status, pricing, and shipment status Ameren Customer Service Positions US
- Coordinates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests
- Provide attention to detail while also multitasking to complete the assignments
- Perform other job duties as assigned
Education/Certification/Licenses
- High School Diploma or GED equivalent
- Minimum of 2 years of experience in customer service or phone-based support
- Minimum of 1 year experience of data entry
Skills That Will Make You Successful
- Must be able to work in the United States without corporate sponsorship now and within the future Ameren Customer Service Positions US
- Excellent verbal and written communication skills.
- Excellent data entry skills.
- Results driven
- Detailed oriented
- Strong problem-solving skills
- Ability to work independently with limited supervision
- Strong computer and organizational skills
Pay:
$48,000 to $52,000 Yearly
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.