Online Remote Jobs In Assurant US
Company Name: Assurant
Post Name: Customer Service
Salary: $20 To $30/Hour
Employment Type: Full Time
Qualification: Graduate
Experience: 3 Years
Language: English
Location: Nevada, USA
Online Remote Jobs In Assurant US
This role will support the Customer Service team based in New Zealand, US to action a large volume of non-voiced related enquiries, email requests from our retail customers, and our internal business partners. The role is also responsible for actioning broker Closings and a number of daily reports the team receive, responding to emails from our retail customers with accurate information about – new or existing policies, questions about policy coverage, instalment payments, cancellations, changed risk (e.g. adding a new driver; changing address etc.) Online Remote Jobs In Assurant US
What will be my duties and responsibilities in this job?
- Provide accurate and timely responses to all queries as required, keeping clients and third-party providers informed of progress or delays. Online Remote Jobs In Assurant US
- Efficiently and effectively resolve client enquiries or complaints by using initiative to achieve the best possible outcome for Assurant and the client.
- Ensure compliance to all internal and external regulatory requirements.
- Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures.
- Work effectively within a team environment by working collaboratively with others and sharing knowledge and skills to achieve team goals and objectives.
What are the requirements needed for this position?
- 2-3 years of prior experience working within a high-volume inbound customer service center and/or call center environment. Confident in responding to a high quantity of emails.
- The ability to multitask, effectively managing competing priorities and working across multiple systems. Online Remote Jobs In Assurant US
- Excellent administrator.
- First class communicator.
- Sound knowledge of Microsoft Office Suite.
- Excellent problem solving and decision-making skills.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.