First American Jobs Authorization Representative US

First American Financial USA Jobs

First American Jobs Authorization Representative US

Company Name:  First American

Post Name: Representative

Salary: $20 To $30/Hour

Employment Type: Full Time

Qualification: Graduate

Experience: 3 Years

Language: English

Location: Nevada, USA

First American Jobs Authorization Representative US

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.  We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work.

What We Do

Primarily dealing with third party contractors, Authorization Representatives determine coverage and make repair/replacement decisions that are in the best interest of the Company. Resolves claims accurately and expeditiously by balancing the Company’s contractual obligations with providing a high level of customer service.

What You’ll Do

  • Respond to high call volume in a professional efficient manner.
  • Authorize repair/replacement claims up to $1500.
  • Interprets and evaluates contract language as it relates to qualifying a claim for coverage.
  • Analyze claim facts and gather, review, research, and document necessary information in order to determine the best course of action.
  • Partner with Contractor Relations, Sales Support and Claims Resolution in claim review and decision making for accurate claim closure.
  • Process cash-settlement offers, contractor dispatch requests, enforce contractor pricing agreements, purchasing of parts and equipment, and communicate claim information to homeowners.
  • Adhere to established department Methods & Procedures along with call center metrics and Quality Assurance standards.
  • Place contract warnings and exclusions on systems and appliances to exclude further coverage on an item.
  • Perform other job duties as assigned.

What You’ll Bring

  • High School Diploma or equivalent
  • At least 2-4 years of Customer Service or related experience
  • Fundamental understanding of Home Warranty polices
  • Effective listening, verbal and written communication skills
  • Proven customer service skills
  • Utilization of basic mathematical functions
  • Working knowledge of Microsoft Office and Windows based programs
  • Plumbing, HVAC, Electrical, Appliance, Pool trade experience desirable.
  • Home Warranty or Real Estate experience desirable.

Salary Range:

$16.00-$29.00/Hour

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.
Some Common Interview Question You Could Be Asked
  1. Tell me about yourself or describe yourself or give your introduction?
  2. Why are you leaving your current company?
  3. How will you take our company ahead from here with the help of your work?
  4. Are you comfortable with our company working timing?
  5. Why should we hire you for this position?
  6. How much do you expect as a salary?
Answers should be given below.
  1. Introduction:
  2. My name is ‘NAME’,
  3. I have done ‘QUALIFICATION’,
  4. I am from ‘Location’,
  5. Currently I am working in ‘Company Name’ “Ignore if fresher”
  6. My current position is ‘Position Name’ “Ignore if fresher”
  7. I am working on ‘Project Name’ “Ignore if fresher”
  8. Why are you leaving your current company?
Answer: There are some reasons for leaving my company
  1. The main reason is salary. I am not getting that much what I deserve.
  2. Environment: not as much as good to learn new things.
  3. Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners

:: Money (Most Important Reason):

As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.

:: Safety in USA : If you live in America then you can say that you are one of those peoples in the world, which is the safest in this planet.

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature
How to apply:
    1. All the eligible candidates can apply for This Job as mentioned below
    2. Read official notification carefully From the Official Website.
    3. Read Notification Carefully Before Apply.
    4. Fill The Application Form (Link Is Given Below)
    5. Attach Required Document and Passport Size Photo with Signature.
    6. Then Submit. Done.

First American Jobs Authorization Representative US

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